Refund policy

Last updated: 8/5/2024

 

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us from our Contact Page. If you are looking to do an exchange for the same item, please include that in the request. Please note, if stock is unavailable, you will be notified and asked if you wanted to proceed with a refund instead. If return conditions are accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.

You can always contact us for any return question from our Contact Page.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please note, this is not a mint-condition retailer. Damage to packaging may not be covered by our return policy.

Refunds & Exchanges

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If you are looking for a refund and the item(s) return is approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us from our Contact Page.

Exceptions / non-returnable items

Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

We cannot accept returns on sale items or gift cards.